- If for any reason, you are displeased with your order and wish to make a return, below is our policy that covers just that. We currently do not offer refunds but with time, this policy will be modified to suit the interest of our esteemed customers.
- In an event the package sent to you is not the same as that which you ordered, please notify our customer care service AND RETURN TO THE DISPATCH RIDER IMMEDIATELY. You will be required to take photographic proof of your delivered goods and a return case will be opened on your behalf. In this instance an exchange will be made available.
- In an event where the quality of the product you received is not what it is meant to be, please notify our customer care service. You will be required to take photographic proof of the hairs condition.
- In an event where the hair has been chemically or mechanically processed by hot water, acid, bleach or dye, returns will not be made.
Our returns policy only takes effect on cases reported within 24hours of purchase, after this time, returns will not be made.
Delivery & Shipping
- We currently ship with DHL and God is good logistics for your satisfaction and ease, we deliver your order to your doorstep for DHL and parks for God is good motors. The following states, countries and continents show the different delivery times.
Withing Lagos: 3 – 5 working days
Outside Lagos: 5 – 7 working days
Outside NIGERIA : 5-7 working days
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site.